FAQ Group: 3. Payment

All of our products on our website are priced in Pounds Sterling (GBP). We also only accept payment in GBP. If your ‘home’ currency is not GBP, your credit card or PayPal account will automatically convert the GBP payment to your home currency when you pay.

We accept all major credit & debit cards (such as Visa, Mastercard, Maestro and American Express) as well as payment by PayPal if you have a PayPal account.

Absolutely! We take the protection of your personal information very seriously, including the security of your payment details. We use Braintree, a PayPal company, to process our online transactions using their secure encrypted payment screens. Whilst you remain on our website at all times during the checkout process, our website does not have access to or store any of your card details, which are all encrypted and processed securely through Braintree’s payment screens. In addition to cards, we also accept PayPal for payments. We are PCI compliant.

Dependent on what you order, your order will be billed as follows:

One-time gift box/gift card purchases – billing occurs immediately at completion of checkout process.

Continuous subscriptions – will be billed immediately for first delivery of the subscription at completion of checkout process. Subsequently, the subscription will auto-renew and bill at each anniversary date of initial purchase at the delivery frequency you picked for the subscription. You can cancel any time BEFORE the anniversary date of the next planned delivery.

Fixed-term (3 month/6 month/12 month) subscriptions – will be billed immediately for first delivery of the subscription at completion of checkout process. Subsequently, auto-renewal and billing will follow the same anniversary basis rule as for continuous subscriptions but only within the duration of the fixed-term subscription period. Billing will cease when it reaches the end of the subscription period unless you opt to renew your subscription for another period or continuously, or if the recipient opts to take over the subscription at the end of the fixed-term period if it was originally given as a gift.