What happens if there is no-one home when the delivery arrives?

We encourage you to select a delivery address that will have someone available to sign for your parcel.  We also encourage recipients to regularly check any tracking details and plan for the delivery date accordingly.

That being said, we know that a delivery always occurs when you just happen to nip out for 5 minutes!  In this case, the postal worker or courier will attempt to deliver to an immediate neighbour or alternatively leave you a calling card with the details of next steps for re-delivery or collection. This will be country specific and specific to your local delivery courier.