How do I track my order?

Once your order is completed, you will receive a Dispatch Confirmation from us to notify you that it has been dispatched to Royal Mail or the couriers for shipping.

No tracking is available if you chose the Economy Post shipping option from Royal Mail. For all other shipping services, the shipping address recipient (whether that is you or the person you are buying for) will receive a separate email from the carrier containing a tracking number for the parcel. They will then be able to track the parcel every step of the way to delivery. Whilst the requirement with international shipping is for the carrier to send the tracking email to the recipient to facilitate communications with them and the customs authorities, we will also send you any tracking number ourselves to keep you in the loop if you are buying as a gift to send to someone else.